Should you repair or replace your heating and/or cooling equipment?

When something breaks down, it's tempting to go the quick route and pay for repairs to get it up and running again. That quick-fix may seem the least expensive route now, but it may not offer the most value in the long run.

There's a lot to consider:

Equipment's age

Cost of repair

Energy Efficiency

Repair History

Moving soon!

Equipment performance

The following questions will guide you through these points of consideration:

Which energy source does your system use to heat your home?

Natural/LP Gas    Oil    Electric    None   

What type of system do you have in your home?

Furnace / Air Conditioner Split System (Gas Heating/Cooling)
Heat Pump Split System (Electric Gas Heating/Cooling)
Furnace Only (Heating Only)
Air Conditioner Only (Cooling Only)
Water / Steam Boiler (Heating Only)
Packaged System (Heating and Cooling)
Packaged System (Cooling Only)
Duct-Free System (Heating and Cooling)
Duct-Free System (Cooling Only)

To help us with your evaluation, we need to know what type of system you have in your home. Review the system types below, and chose the one that best represents the system you have in your home.

Split System

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view system details

What is the age of your equipment?

Less than 5 years    5 - 10 years    10 - 15 years    15 - 20 years    Do Not Know

Most equipment is designed for a life expectancy of 15 to 20 years.



Older equipment is prone to the following:

  • More expensive repairs, such as compressors or heat exchangers
  • Much lower energy efficiency vs. today's standards
  • Reduced performance due to clogged or corroding coils

What is the estimated cost of needed repairs?

$100 - $500    $501 - $1000    Over $1000    Do Not Know

Repairing existing equipment can be a good decision as long as:

  • The cost of the repair is less than 30% of the cost of new equipment
  • The rest of the system is in excellent operating condition

Otherwise, the cost of the repair would be better invested in a new system.

Is the equipment still under warranty?

Yes    No

Has the air conditioner compressor been replaced recently?

Yes    No

Has the heat exchanger been replaced recently?

Yes    No

Is your house too hot in the summer or too cold in the winter?

Yes    No

Does your equipment turn on and off repeatedly during the day?

Yes    No

Do you have problem rooms that seem to never get warm or cool?

Yes    No

Is the turning on of your equipment noticeable, disturbing or causing annoying vibrations in your home?

Yes    No

How long do you expect to stay in this home?

Less than 2 years    2 - 5 years    6 - 10 years    Over 10 years

If you are moving within the next year or two and believe investing in a new home comfort system will improve the value of your home, you should consider making the investment. If you plan to live in your current residence for many years, it may be wise to invest in your future comfort.

What level of system efficiency are you interested in?

Please select the system type above before answering this question.

The average homeowner spends about $1,900 annually on energy bills. Heating and cooling accounts for as much as half of a home's energy use.

How much energy you can save using more efficient cooling equipment:

How much energy you can save using more efficient heating equipment:

How much energy you can save using more efficient heating equipment:

Please provide us the following information:

Any other concerns / interests? Yes No   If yes, please briefly explain:
Are you an existing customer? Yes No   When can we contact you? Daytime Evening Anytime
  First Name:  
  Last Name:  
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